abc8 Privacy Policy

abc8 is an online gaming and betting platform that provides services to users in Bangladesh. This privacy policy applies to the use of the abc8bet.cam website and its associated mobile applications.

By creating an account or using our services on this website, you are considered to have accepted the terms of this privacy policy. Our Terms and Conditions and this privacy policy complement each other — please read both together.

abc8 is committed to protecting users' personal information in accordance with applicable data protection laws in Bangladesh and international standards.

abc8 collects only the information necessary for providing services and managing accounts. The categories of information are listed below:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID card or passport number (if required)
• Email address
• Mobile number

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking number
• Transaction history — deposits and withdrawals
• Balance and bonus details

2.3 Technical Information

• IP address
• Device type, operating system, and browser version
• Login time, session duration, and usage patterns
• Cookies and related tracking data

2.4 Communication Information

• Your conversations with us via live chat or email
• Details of complaints or enquiries

abc8 collects user information in the following ways:

3.1 Information Provided Directly

Information you provide when registering an account, logging in, making a deposit, or requesting a withdrawal — such as your name, mobile number, or mobile banking number — is stored directly.

3.2 Automatically Collected Information

When you browse our site, certain information is collected automatically through cookies, log files, and similar technologies. This includes page views, click patterns, and navigation paths.

3.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, information may sometimes be verified with trusted third parties. This process is carried out in full compliance with data protection standards.

abc8 uses your information only for the following legitimate purposes:

• Creating, managing, and verifying accounts
• Processing deposit and withdrawal transactions
• Managing bonuses and promotions
• Customer support — providing assistance via live chat and email
• Preventing fraud, money laundering, and unauthorised access
• Improving platform performance and user experience
• Sending relevant notifications and updates (with your consent)
• Supporting the implementation of our Responsible Gaming Policy — such as self-exclusion or setting betting limits

abc8 never sells your personal information to advertisers or shares it with third parties for commercial purposes.

abc8 may share information on a limited basis in the following circumstances:

5.1 Service Providers

Necessary information may be shared with trusted organisations that assist with payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and fraud detection. These organisations may only use the information for the specific task assigned and are prohibited from using it for their own purposes.

5.2 Legal Obligations

Information may be disclosed when required by a court order, a lawful request from a government authority, or a law enforcement investigation. In such cases, abc8 fully complies with applicable law.

5.3 Business Changes

In the event of a partnership, merger, or acquisition involving abc8, user information may be transferred to the relevant party. Users will be notified in good time before any such change.

abc8 applies industry-standard technical and organisational security measures to keep your information secure.

6.1 Technical Security

• SSL encryption — all data transmitted between the site and your device is secured
• Sensitive information stored in databases is kept in encrypted form
• Two-factor authentication (OTP) is available
• Regular security audits and vulnerability assessments are conducted

6.2 Retention Period

Information is retained while your account is active. After an account is closed, certain information may be kept for a defined period to meet legal obligations and support fraud investigations. Once that period has passed, the information is securely deleted.

6.3 Staff Access

Among abc8's internal staff, only those who require access to your information for their work may access it. All staff are bound by strict confidentiality agreements.

The abc8 website uses cookies and similar technologies that help improve your browsing experience.

7.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and security features — these cannot be disabled.
• Functional cookies: Used to remember your preferences — such as language or game category.
• Analytics cookies: Used to understand page views and usage patterns, which helps improve the platform.

7.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, this may limit some features of the site. If cookies are deleted, new cookies may be created on your next visit.

abc8 believes that users have the right to control their own information. The following rights are reserved for you:

• Right of access: You may request to know what information abc8 holds about you.
• Right to rectification: If any of your information is incorrect, you may request a correction.
• Right to erasure: In certain cases, you may request that your information be deleted — however, this may not be fully possible where legal obligations exist.
• Right to restrict processing: In specific circumstances, you may request that the processing of your information be limited.
• Right to portability: You may receive a copy of the information you have provided in a readily readable format.
• Right to object: You may object to marketing communications at any time.

To exercise any of the above rights, contact abc8's support team via live chat or email. Your request will normally be responded to within 30 working days.

To learn more about our services, you can visit abc8's About Us page.

All services of abc8 are intended solely for persons aged 21 or above. We do not knowingly collect information from minors.

Age is verified at the time of account registration. If it is found that a user has opened an account while under the age of 21, that account will be suspended immediately and the collected information will be deleted.

If a parent or guardian believes their child has opened an account with abc8, please notify our support team without delay. We will take the necessary action promptly.

abc8 may update this privacy policy from time to time. Changes generally occur for the following reasons:

• Introduction of new services or features
• Changes in laws or regulatory requirements
• Technical changes that affect how information is processed
• Policy improvements based on user feedback

For significant changes, advance notice will be given by email or a notification on the site. Continued use of the site after any changes will be taken as acceptance of the updated policy.

If you have any questions about this policy, you may find answers on our FAQ page.

For any questions, complaints, or information requests regarding this privacy policy, please contact abc8's support team:

• Live Chat: Available on the website 24/7 — support is provided in Bengali and English
• Email: [email protected]

abc8 gives the highest priority to its users' privacy and is always ready to address any concerns you may have.